Literaturnachweis - Detailanzeige
| Autor/inn/en | Auster, Ethel; Lawton, Stephen B. |
|---|---|
| Titel | Search Interview Techniques and Information Gain as Antecedents of User Satisfaction with Online Bibliographic Retrieval. |
| Quelle | In: Journal of the American Society for Information Science, 35 (1984) 2, S.90-103 |
| Sprache | englisch |
| Dokumenttyp | gedruckt; Zeitschriftenaufsatz |
| Schlagwörter | Correlation; Information Needs; Information Retrieval; Information Seeking; Interviews; Library Services; Online Systems; Questioning Techniques; Questionnaires; Reference Services; Relevance (Information Retrieval); Research Methodology; Tables (Data); User Satisfaction (Information) Korrelation; Information need; Informationsbedürfnis; Informationserschließung; Interviewing; Interviewtechnik; Bibliotheksarbeit; Online; Befragungstechnik; Fragetechnik; Fragebogen; Literaturdienst; Relevance; Information retrieval; Informationsgehalt; Research method; Forschungsmethode; Tabelle; Benutzerfreundlichkeit |
| Abstract | Investigates relationships among: techniques used by search analysts during interviews with users before engaging in online retrieval of bibliographic citations ("open" and "closed" questions, pauses of different lengths); amount of new information gained by user as result of search; and user's satisfaction with quality of items retrieved. Twenty-seven references are cited. (EJS) |
| Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
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